DELIVERY TERMS & CONDITIONS

We deliver material from our fleet of transport, we also use external haulage companies.

DELIVERY CHARGES AS FOLLOWS:

ALL PRICES QUOTED ARE € PRICE +VAT | 4′ pallet space = €50 + VAT

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CONDITIONS

If any items you order are not available we will contact you and discuss how you wish to proceed. This will be via your provided telephone number or email address.

Deliveries will not be made where the ground condition is uneven, not suitable to unload or likely to cause damage to any of our vehicles.

We will not leave products on public property unless written consent is provided by the relevant authority confirming agreement of delivery to location.

A signature is required on delivery. However, goods can be left without being signed for when a prior arrangement has been made between Timber Ireland and the customer.

Timber Ireland will not accept responsibility for goods which are lost or stolen after they have been delivered in accordance with any prior arrangement.

Deliveries are to kerbside only and orders will be cancelled if the delivery vehicle is unable to safely access the delivery address.

RETURNS & CANCELLATION

Please keep your invoice for anything you buy from us. It will ensure we can help you, if you wish to return goods, the product must be unused and in resale condition.

Returned goods are subject to a 15% restocking charge.

Orders which are cut, machined or made to measure to your requirements will not be exchanged or refunded. We reserve the right to refuse a return or to require proof of identity.